The idea distilled…
In an increasingly noisy and fragmented society, shared moments are a rare but potent opportunity for growth for brands who are brave. Shared moments are the antidote to this division, they create unity and belonging, and linger long after the moment passes. When brands identify the right moment, show up in the right way, and avoid common pitfalls, these events cut through clutter to become cultural touchstones people remember and talk about. By selecting one of three distinct types of moments to lean into brands can get outsized engagement and relevance.
If nothing else, three things to fuel your growth…
- Choose the moment and emotion: Decide whether you’re tapping a Buzz, Hope, or Belong moment, and be clear on the single feeling you want to leave behind.
- Show up with authenticity and add value: Only participate where your purpose, audience, and actions align.
- Commit beyond the spike: Ritualise your presence and plan a series, not a one‑off—build from participation to partnership.
Some additional food for thought…
- 58% of Australians say it’s getting harder to find moments or things that bring us all together.
- As one participant noted: “Society has changed… People have become more polarised now… that polarises the environment, polarises people.” (Male, 50s)



